Terms & Conditions

1. General

1.1. Welcome to the Website www.gap.com.gr (now referred to as the "Website"). www.gap.com.gr is an online website that displays the list of clothing of the "Company" under the brand name Gap.

Licensee for the operation of this Website is the company under the name "KAKTOS CONSULTANTS S.A." ("Company") and distinctive title "KAKTOS CONSULTANTS S.A.", GEMI No 124015901000, VAT no. 999635429 based in 70 Pentelis Avenue , Chalandri, Athens, 15234, Greece, in the capacity of Retail Trade in Clothing, which is also the owner of this website.

For the purposes of customers' rights and obligations regarding the Products, KAKTOS CONSULTANTS S.A. ("Company") is the seller of the Products.

In these Terms & Conditions:

• "Company", "We" or "Us" is called KAKTOS CONSULTANTS S.A with distinctive title KAKTOS CONSULTANTS S.A

• "Customer" or "You" is the person (natural or legal) who orders products through the "Website" and whose order of products is accepted by the "Company".

• "Contract" is the contract that contains these Terms & Conditions and applies once the "Company" accepts your order.

• "Products" are the items offered for sale in the list presented on the "Website".

• "Working Day" is considered a daily day when the "Company" has a commercial activity.

1.2. Access to this “Website”, and to the products and services offered through this website (hereinafter referred to as the "Services"), their use and the execution of orders are subject to these terms and conditions (hereinafter referred to as the "Terms & Conditions"). By browsing the “Website” and using the “Services” and/or ordering Products, you accept all current “Terms & Conditions”, as well as their occasional updates that govern the relationship between us. In case of your disagreement or reservation for part or all of these terms you may contact the Company through the "Contact Us" section before your navigation or use of the “Services” or the placing of an order, or you may even send us a written letter to our address to the attention of E- Commerce dpt, otherwise the acceptance of all terms by you is unconditional.
1.3. Modification of the Terms of Transactions of "KAKTOS CONSULTANTS S.A" You must visit this website regularly to monitor any changes to the “Terms & Conditions”. It should be clarified, however, that the term change does not take up orders that you have already placed but applies to the future. Our Company reserves the right to modify, renew or upgrade at any time and without prior notice of the user/consumer/visitor/member/buyer (now the user as a whole) of the "Website" (total or separate):

(a) part or all these terms of use

(b) part or all the content of the "Website" and

(c) part or all the external appearance (interface), structure or configuration of the "Website" as well as its technical specifications as well as to restrict access to or part of the “Website”.

The “Company” also reserves the right at any time, without justification and without prior notice of the user of the "Website" to abort, suspend or terminate the operation of the "Website". Access to this “Website” is permitted under these terms and conditions and we reserve the right to remove or change the “Services” without prior notice.

1.4. Although we take good care of the information we publish or send, we do not exclude the existence of inaccuracies, graphic mistakes, or incorrect pricing. The "Company" assumes no responsibility for this. The "Company" is entitled to modify and correct at any time information related to products, prices and other information published by the "Company" above.

1.5. Please note that the "Contact Us" section is solely for the purpose of providing assistance and information and does not in any way replace the "Terms and Conditions". The "Privacy Policy" is an integral part of the "Terms and Conditions" and binds the parties (company and users) in full under the terms of Article 1.2. above.

1.6. If you wish, you can subscribe to the newsletter list of our “Company”.

2. Privacy Policy & Personal Data

You may find our Privacy Policy, which explains how we will use your information, in the section entitled "Privacy Policy & Personal Data”. By using this "Website", you agree to the content of this section and guarantee that all data you provide is accurate, true and up to date.

3. Restrictions on Access and Use of the “Website”

3.1. Abuse of this “Website”, obstruction, or harassment of the operation of the “Website”, as well as the replacement or alteration of its content, may not be permitted. You must not commit or encourage offences, transmit or distribute viruses, Trojan horses, worms, logical bombs or post any other malicious or technologically harmful material and generally do not allow actions that may result in an unacceptable or extensive burden on the infrastructure or operation of the website. It is also prohibited to violate the obligation of confidentiality or to use the website in any other way offensive or obscene.

3.2. In addition, you must not infringe any part of the “Services”, destroy data, cause dissatisfaction with other users, infringe other people's proprietary rights, send unsolicited promotional or promotional material, commonly known as spam, or attempt to influence the performance or functionality of any features of the “Website” or features to which you have accessed through the “Website”. Violation of this provision constitutes a criminal offence under Greek law. The "Company" will report any such violation that may come to its attention to the competent law enforcement authorities and will disclose to them your identity information, subject to the conditions of law.

3.3. Your connection to our website is, under the terms of Articles 4.4. by your own means and through companies and providers selected by you.

4. Intellectual Property, Software and Content

4.1. Intellectual property rights to all software and content, to which you have access to this “Website” or through it remain the property of the "Company" or its licensees and are protected by international copyright laws and treaties. All these rights belong to the "Company" and its licensing providers.

4.2. Under no circumstances should the appearance and promotion of the content of the “Website” be considered as a transfer and/or assignment of a license and/or right to use it. You can store, print, and display available content for personal use only. Publication, management, distribution, total or partial copying, transport, processing, storing, republishing, modifying, or otherwise reproducing, is not permitted in any form and for any part of the content or copies of the content provided to you or displayed on this “Website”, nor may you use such content in connection with any business or commercial activity unless you have received written permission from the "Company." In addition, you do not have any license or consent to use, in any way, the trademarks of the "Company" and you agree not to use these trademarks, or any trademarks having similar colors, without the written permission of the "Company."

4.3 Photographic Imaging of our “Products”. We have made every effort to ensure realistic and accurate photographic representation of the majority of our products, which are presented through our Website. However, due to technological limitations, these photos may differ from the actual condition, shape and image of the products. This is perfectly natural given the limited technological capabilities, even using the latest technological developments in the field of photographic imaging. Note that, although the "Company" has tried to accurately display the colors of its products, the actual colors you see depend on the specifications of your screen and may therefore not be accurate. In addition, there may be information or data in photos or videos that do not correspond to the most recent display of the product, as they have been photographed or filmed in an earlier state.

4.4 License to Access the “Website” We hereby grant you a limited license to access and use this “Website”, but not a license to download or modify it or any part thereof, except with the express written permission of the "Company". This license does not permit any resale or commercial use of this “Website” or its content, any collection and use of any product catalogs, descriptions or prices, any derivative use of this “Website” or its content, any downloading or copying of account information for the benefit of another merchant, or any use of data mining tools, robots or similar data collection and export tools.

4.5. It is prohibited to reproduce, copy, sell, resell, visit or other exploitation of this “Website” or any part of it for any commercial purpose, without our express written permission. Gap Europe Limited and its Affiliates have exclusive rights to our company's domain name www.gap.com.gr and all trade names displayed on our “Website” are duly subject to legal protection.

4.6. You may not use frames or framework techniques to surround any trademark; logo or other proprietary information (including videos, images, text, page layout or format) of the "Website" without our written consent.

5. Terms of sale

5.1. By placing an order, you agree to purchase a product in accordance with the following terms and conditions:

• Deliveries of products to addresses anywhere in Greece ,Cyrpus & Romania are performed.

• The conclusion of a contract requires that the "Company" has considered the availability of these products and has accepted both your order and payment by cod, card or otherwise. As long as the "Company" has not confirmed both of these points, it is not obliged to dispose of the products.

• For six (6) years from the shipment of the products we keep the details of orders, order entry certificates and contracts (as well as these Terms). We will make them available to you. We recommend that you print these Terms, your order, order confirmation, payment method confirmation and invoice, and keep them by attaching a note to serve as proof of purchase.

5.2. Orders may be shipped on all 5 working days of the week (Monday to Friday). For this reason, and to be fully informed and to protect you as much as possible from unforeseen events, orders are completed as follows:

5.3. i) Upon completion of your order request, your total aggregated order containing all the details of your order is displayed. In case of choice of payment of your order at the time of delivery to your place of choice (delivery), then you will immediately receive the confirmation of an order on the basis of which the products will be delivered to you subject to the appropriate payment at the time of delivery and without prejudice to Article 5.7 below and under the conditions of Article 10.1 see below. In case of a choice of payment through credit/debit card, direct payment via e-banking or Paypal, your order is executed immediately; if you choose to pay of your order by credit/debit card, direct payment via e-banking or Paypal, you log on to the third-party payment service provider in order to complete the payment of the agreed price under the terms. You can see the available payment methods in the "Payment Methods" section.

ii) Our “Company” may (but is not required) conduct a check through its partner payment service providers as to the correctness of the payment information you send us (in the case of payment by credit/debit card, direct payment via e-banking or Paypal) at the stage of completion of your order and connection with the third payment service provider and may reject your order if it is found or there is any problem with these items.

5.4. i) Then your order goes to the collection stage for processing and you will be sent an e-mail when the products are ready to ship to the delivery address you have declared. The delivery of the products and the manner in which they are dispatched are provided by the Terms set out in the “Shipping” section.

(ii) If for any reason it is found that there is an unexpected shortage in any of the products you have ordered or that there is any problem with the products included in your request, then our “Company” will make every effort to contact you either by the e-mail address you have indicated to us or by direct telephone contact with you through a representative (or in all of the above ways) in order to consult with you about any modification; correction or cancellation of your order. The products will then be dispatched under the terms of the “Shipping” section.

5.5. To place an order on the "Website" you must be over 18 years old. Visitors under the age of 18 are not allowed to exchange with us data and any information. When you place an order, you commit that all information you provide to us is true and accurate, that you are an authorized user of the credit or debit card you used to place your order, and that there is sufficient balance to cover the cost of the products. In any case, the “Company” reserves the right to carry out the checks referred to in Article 5.3. (ii) above.

Age Restrictions on the Purchase of Products In particular, please note that age restrictions apply in Greece to the purchase of the products. With an order you confirm that you (or, the recipient of the products) meet the age requirements required to purchase this product. The customer is also responsible for the products from their delivery by the carrier. Similarly, we do not assume responsibility in case the product is not received by the customer in the customer's place, on the day of delivery at their own fault, i.e., at the first attempt of delivery. The "Company" reserves the right to change at any time the specifications mentioned on its “Website” regarding any product without prior notice.

5.6. Please note that payment on delivery (cod) is only made in Euro currency.

5.7. During the processing of your order, you will receive a series of automated-mail messages that will indicate the progress of your order.

These messages relate to the following steps:

a) Order Confirmation: as provided for in Article 5.3 and 5.4 above.

b) Order Processing: When the products of the order have been collected and have been routed for shipment to your place, which will be accompanied by the tracking number.

c) Pending Order: If any of the products in your order have not been collected and have been left as pending, we will contact you on this.

5.8. By sending a request for an order you consent to the receipt of the above notifications, which are a prerequisite for the proper processing of your order. We suggest making sure that these e-mails are accessible and reachable to you and keep them throughout our transaction. It is your obligation; in case you do not receive the relevant e-mail to contact the “Company” through the "Contact Us" section. The Parties agree and accept that the one described in Article 5.7. communication and the way in which it is conducted (by e-mail or telephone) also covers the legal conditions for your written notification, confirmation of your order, wherever and when the law requires it. In case you wish to express objections, or to provide you with clarifications about the content of an e-mail you have received as above, or for any other reason you can contact the “Company” through the "Contact Us" section.

5.9 Product offers don't combine.

6. Prices

6.1. The "Company" generally reserves the right and the user of the "Website" accepts it, to freely formulate its pricing policy, to modify the prices indicated on the “Website” and to change and/or withdraw the offers at any time with or without prior notice to the users of the "Website", who will be informed of the price valid each time by its relevant posting on the “Website”. The prices of the products are those that are valid at the time the customer's order is accepted by the "Company". Specific prices are listed in the electronic directory of the "Company" through the "Website". The final selling price of the product is however the price communicated to the customer upon acceptance of the order by the "Company". While we strive to ensure that all details, descriptions, and values displayed on this “Website” are accurate, errors may occur. In case the customer orders something at the wrong price, the "Company" will communicate the correct price, and if the customer wishes to continue the order, then the new, corrected by the “Company”, price applies to the order. If we do not manage to contact you, we will consider that the order has been cancelled. These include the corresponding legal VAT. The "Company" is not responsible and does not cover price differences of products purchased from a physical store of the "Company" and the customer subsequently found the existence of a lower price in its electronic catalogue or vice versa. Any promotions of products are valid until stock depletion.

7. Delivery policy

7.1. Our "Company" provides you with alternative ways of receiving and delivering products. When placing an order, you are able to choose how you wish us to send you the products you have ordered. Depending on your choice, the total final cost of your order will be determined according to the payment method of choice and will be included in the order confirmation email.

7.2. Time, Way, Place of Receipt/Delivery The "Company" does all it cans for immediate shipment. However, there may be reasons to prevent it from complying with the intended date of dispatch. For this reason, each date of shipment of products for which you are notified is merely an estimate and the "Company" cannot guarantee that the shipment will actually take place on the date for which it was predetermined. Your order is considered binding and you cannot revoke it when an e-mail has been sent to you from the "Company" titled " Shipped: Order [order number] from Gap". Return of products is not accepted in this case.

In case the "Company" is not able to ship the products on the predetermined or agreed date, it has the right to cancel the order and return to the "customer" any amounts paid.

If an order is cancelled, the "Company" is only obliged to refund the paid amounts to the customer. In case you wish to send the order to a delivery address that "You" will choose, within Greece, Cyprus & Romania, then the delivery will be made by courier. Our "Company" takes all necessary measures for the timely transfer of the order to the buyer as part of its basic delivery schedule. We cannot guarantee either the time of arrival or the exact delivery time of the products of the order. Deliveries of products are made to addresses anywhere within Greece ,Cyprus & Romania. The products will be sent to the place you have indicated to us via your e-mail, by courier. The receipt is made by the person mentioned in the order as the addressee or by a person who appears to act instead, at the delivery address of the order, recommended by showing their identity card or passport.

7.4. The "Company" has the right to make partial deliveries of products and in order of dispatch of its choice. In this case, each partial delivery shall also be the subject of a separate contract. In the event that the “Company” delays one or more partial shipments or is unable to carry them out, contracts for products already shipped or to be shipped in the future, shall not be affected by this. If the "Company" notifys you that it is unable to make certain partial deliveries, it assumes that you accept shipments that you have already received.

7.5. Subject to any special charges for shipping and delivery that will be expressly provided for in a product posted on our website, it is noted that all of the above prices may change at any time.

7.6. Receipt of Products from You It is your responsibility to examine the condition and completeness of the products at the time of delivery. If you did not check the products during or immediately after receipt and did not inform the "Company" within 24 hours after receiving the products from "Us" for any defects or deficiencies these apply as received in good condition and with all other items that are in the package.

7.7. Free shipping for deliveries within Greece is valid only for orders over fifty (50) euros (€) (including VAT).

7.8. If you are not at the delivery address on delivery attempt to receive your package, the courier will leave you an information note with instructions on how to receive your order or they will notify you by phone or email.

In such case, the risk of loss or damage to the goods shall be transferred to the purchaser as expressly referred to in Article 5.5. above.

8. Reservation of Property Rights

The "Company" reserves the unlimited right to own the products shipped until the full payment of all invoices and (at the rate permitted by the applicable legal regime) in cases where you have already paid other products you ordered. In cases where the legal documents are not paid on the date they are payable or the Credit Card Company refuses payment or for any reason requires the "Company" to refund the amount paid for certain products, the "Company" reserves (subject to the applicable legal status) the right to forbid the customer from using these products or reselling them.

9. Returns

The "Money Refunds" section is an integral part of the "Terms and Conditions" and binds the parties as a whole (the company and the users).

10. Cookie Policy

The "Cookie Policy" section is an integral part of the "Terms and Conditions" and binds the parties as a whole (the company and the users).

Cookies Policy

About Cookies Policy

We use cookies in www.gap.com.gr to make the web a much better experience for you. Using Cookies helps us improve the site features, make the browser easier and the site more useful for you. This way, we can provide you with a personalized content and advertisements that are based on your interests and your needs. Furthermore, we are using cookies to count the number of visitors on the site and improve the site in order to offer you better services and a useful web experience, during your visit to our site.

In www.gap.com.gr, our first goal is to protect the data of the users and that’ s why the organization uses a very strict policy.

We recommend spending a little time to read this policy in order to understand the types of cookies that we use, the information we collect using cookies and how we use that information. By using our site, you agree to our use of cookies, according to this policy.

What are Cookies?

Cookies are small bits of text sent to the browser from a site you visit (usually in browsers such us Chrome, Opera, Mozilla, Firefox, Edge, etc.). Cookies can memorize information about your visit, and this can facilitate your next visit to make the site and the services that are offered more useful and relevant for you. A typical example of such information is the preferences of the users, as these are stated by the user's choices on that site (such as selecting specific "buttons", searches, advertisements etc.).

General Classification Information for Cookies

There are two cookies' general categories:

Technical Cookies: Essential for a site to run properly and for a user to navigate. Without these cookies, users may not be able to properly view the pages or use certain services.

Profiling Cookies: Used to create a user profile to send promotional messages according to the preferences displayed by the user, while browsing.

Cookies, either «technical» or «profiling», can also be classified as:

"session" cookies, which are deleted immediately after the browser closes.

"permanent" cookies, which remain in the browser for a certain amount of time. These cookies are used, for example, to identify the device associated with a site facilitating, thus, user authentication procedures.

"proprietary" cookies, which are created and managed directly by the operator of the site on which the user is browsing.

"third party" cookies, which are created and managed by parties other than the operator of the site on which the user is browsing.

Our website uses “technical” cookies and especially the following types of cookies:

Proprietary, session, or permanent cookies required to navigate the site for internal security and system management purposes.

Third-party cookies, permanent cookies, used by the site to send statistical information to Google Analytics, through which the Company can perform a statistical analysis of access / visits to the site. The cookies used exclusively serve statistical purposes and collect information in aggregated form. By using two cookies, permanent cookies and session cookies (expiring once the browser is closed), Google Analytics also saves a log with the hours of starting and leaving the site. You can prevent Google from collecting data through cookies and subsequent data processing by uploading and installing the plug-in for the browser from the following address: https://tools.google.com/dlpage/gaoptout

You can choose which cookies to give your consent to, by clicking here. In the case of third-party cookies, users provide or refuse to give their consent directly to the owner of that cookie, to which the Company simply refers: most third-party cookies on the site can be disabled by users in their own browser or by visiting the websites of their service providers directly using the links listed in the table below. In any case, we note that disabling cookies may affect your ability to use the site and/ or make the most of all available features and services.

Specific Categorization of Cookies for their Operation:

Necessary Cookies

They allow the basic features of the site, such as navigating and accessing secure sites on the site, adding products to the cart, and completing purchases. The necessary Cookies are essential for the site to work properly and serve the purpose of the user's visit (e.g., purchase completion).

Preferences Cookies

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics Cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing/Advertising Cookies

These cookies are used to provide content that best suits users and their interests. They can be used to send targeted advertising or personalized offers for the user. They also help us measure the performance of our advertising campaigns.

How to Check Cookies

Most Internet browsers provide you with the ability to determine whether you want to use cookies. The following pages provide instructions for configuring cookies in the most popular web browsers:

https://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

https://support.mozilla.com/en-US/kb/Cookies

https://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US

The detailed cookies table can be found at www.gap.com.gr

Cookie Name	Provider	Type	Purpose
FORM_KEY	https://www.gap.com.gr/	HTTPS	Stores randomly generated key used to prevent forged requests.
PHPSESSID	https://www.gap.com.gr/	HTTPS	Your session ID on the server.
GUEST-VIEW	https://www.gap.com.gr/	HTTPS	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	https://www.gap.com.gr/	HTTPS	A link to information about your cart and viewing history, if you have asked for this.
STF	https://www.gap.com.gr/	HTTPS	Information on products you have emailed to friends.
STORE	https://www.gap.com.gr/	HTTPS	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	https://www.gap.com.gr/	HTTPS	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	https://www.gap.com.gr/	HTTPS	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	https://www.gap.com.gr/	HTTPS	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	https://www.gap.com.gr/	HTTP	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	https://www.gap.com.gr/	HTTP	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	https://www.gap.com.gr/	HTTP	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	https://www.gap.com.gr/	HTTP	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	https://www.gap.com.gr/	HTTP	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	https://www.gap.com.gr/	HTTP	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	https://www.gap.com.gr/	HTTP	Facilitates translation of content to other languages.

Privacy Policy

Update for the GDPR Data

Introduction

We would like to verify that for GAP the protection of personal data of our clients is of important significance. For this reason, we take the appropriate measures to protect the personal data processed, from any type of loss or leakage, potential forging or by any other way of unauthorized and unfair process securing that the process of your personal data is being applied always according to the obligations and specifications set by the current legal frame, both by the company itself and/or by third parties processing personal data on behalf of the company.

Processing Manager – Data Protection Officer (DPO)

GAP - KAKTOS CONSULTANTS S.A. , based in 70 Pentelis Avenue , Chalandri , Athens, 15234 email: [email protected], tel: +30 21098 56 360, fax:+30 210 98 563 90, website: https://www.gap.com.gr, informs that, for purposes of normal operation of its business activities, processes personal data of its clients, according to the present national legislation and the EU Directive 2016/679 regarding the protection of individuals from the process of personal data and for the free circulation of these data (General Data Protection Regulation, thus “GDPR”), as it applies.

For any issues regarding the process of personal data please directly contact the Data Protection Officer (DPO) Mr. Barmpounis Ioannis,

email: [email protected], tel: + 30 210 98 56 364.

Which categories of personal data do we process?

The personal data that we collect from you and we process are the necessary needed and appropriate for the accomplishment of our pursued purposes and could be summarized in the following:

Personal Data, which you may provide us, in example:

Identification Data (Name & Surname, date of birth),

Contact Data (email address, land line number or mobile number),
The personal data which we process are kept in written form or/also on digital media.

Which are the purposes of personal data process?

To offer quality products and services

From our contractual relationship and already from the pre contractual actions, we draw and process the information required for the normal development of our collaboration i.e.: the personal data that we collect for the registration of your card in www.gap.com.gr, as well as for your participation in the GAP Card program, in order to reward your brand preference and to fulfill any potential requests you may express. Thus, we process your personal data, to provide you with significant information regarding our website and any possible changes in the current Privacy Policy.

To contact you and solve any possible questions you may express

It may be needed to contact you via email or telephone for administrative reasons, such as for example the management of your complaints and generally the services provided.

To inform you regarding our news and offers

If you have consented to receive our news and offers, under the conditions that defines the present legal frame, we will send promotion messages towards the members of the program GAP Card regarding the current offers as well as the future news of the company.

To explore and manage possible complaints you may express

Within the frames of complain management, we record any possible reports from you, and we make sure each one gets analyzed and solved.

For the continuous improvement of our services as well as for the protection of company’s interests

The business goals for which we may use your information, help us to improve the offered services to you and achieve high end services to match your expectations.

For the protection of all legal interests also the protection of persons and goods.

We use closed circuit TV (CCTV) and security cameras to be in position to protect the security of individuals as well as all the materials and the facilities.

Which are the legal reasons regarding the process of your personal data?

GAP - KAKTOS CONSULTANTS S.A. is processing your personal data with clarity according to the legal principles, of proportionality, confidentiality, and integrity, according also to the purpose of limitation and punctuality, of the given retention time and minimization of data.

The legal basis for the process of your personal data may be:

(a) the consent under the conditions set by the present legal frame, i.e., the case of sending promotional - informing e-mails regarding offers and new products to our new clients,

(b) the necessity of the process of data in the concept of performing our contractual obligation or in the preliminary stage before the actual application of the contract for the offer of products,

(c) the necessity of process of data in the context of securing our legal interests, which may be comprised i.e., of the research of client satisfaction survey and the security of individuals and facilities.

Data that concern kids_

Minors are concerned persons that have not fulfilled the 18^th year of their age. In case we verify that any type of personal data might have been collected from a minor, these data would be deleted the as soon as possible.

Where your data are being shared?

GAP - KAKTOS CONSULTANTS S.A. , shares your personal data indicatively to the following categories of recipients:

Employees of GAP - KAKTOS CONSULTANTS S.A.

To the employees of GAP - KAKTOS CONSULTANTS S.A. , who are responsible for the evaluation of your requests as well as for the management and the recording of your complaints within the frame of the relative obligations imposed by the law and the business policy. All your personal data are treated with outmost confidentiality and discretion since the employees responsible for the process of your personal data are in an adequate and significantly high level of knowledge for their protection and have been considered as persons of moral and mental integrity.

State authorities, Law enforcement authorities

When this is necessary, i.e., in the case of a tax control and according to the relevant procedures, as well as in the case that it would be needed to provide information to police and/or judicial authority, in any kind of litigation and in any case that is imposed to reassure the normal operation of the company and our business interests.

Associates of our company (legal advisors etc.)

GAP - KAKTOS CONSULTANTS S.A. connects with associates at whom may assign the process of personal data (for example: legal advisors, company that provides CRM services). In these cases, the company still is responsible for the process of your personal data and defines each point of the process, signs a special contract with the parties to whom assigns activities of data process, to secure that the process is being operated and accomplished according to the current law frame and that each individual is able to exercise freely the right that the legal frame has defined.

Forwarding your personal data to third countries

Your personal data are not being forwarded to third countries [that is to countries outside the European Financial Area].

Storage time

The storage time of the data is being decided in accordance with the following special factors:

When the process is being followed based on a contract, your personal data are being stored for as long as it is necessary to accomplish the contract and for the foundation, exercise, and/or support legal claims under the contract.

For purposes of marketing and promotion of products and offers (marketing activities), your personal data are being stored until the withdrawal of your consent. This may happen by you at any time. The withdrawal of consent does not affect the legal integrity of the process which was based on the given consent in the time being before its withdrawal.

What are your rights in relation to your personal data?

Any individual whose data are being processed by GAP - KAKTOS CONSULTANTS S.A. is entitled to the following rights:

Right of Access

You maintain the right to have knowledge and to verify the legality of the process. So, you have the right to have access to the data and to receive complementary information regarding their process.

Right of amendment

You maintain the right to study, modify, update, or amend your personal data by contacting the Data Protection Officer (DPO) to the aforementioned contact data.

Right to erase

You maintain the right to claim a request for an erase of your personal data, while we process them with your consent or/and to protect our business and legal interests. In all other cases (i.e., when this is part of a contract, when this is an obligation for a process of personal data imposed by the law or the public interest), this right is subjected to specific restrictions or is being revoked depending on the case.

Right to limited processing

You maintain the right to request limitation for the processing of your personal data in the following cases: (a) when you question the accuracy of your personal data until this is verified, (b) when you are opposed to the erase of your personal data and you claim a request of limitation of their use instead of their erase, (c) when your persona data are not needed for the purposes of process but they are however essential, for the foundation, exercise, support of any legal claims, and (d) when you are opposed to the process and until it is verified that there is a legal base that concerns us and prevail of the reasons that you oppose to the process.

Right to oppose processing

You maintain the right to oppose at any time to the process of your personal data in cases that serve legal rights which we seek as responsible for the data processing, as well as to the cases of processing for reasons of direct marketing promotion and creation of a consumer profile.

Right to portability

You maintain the right to receive with no charge your personal data in a form and format that will allow you to have access, use and further process of them from your side with the commonly known process methods. Also, you have the right to ask from us, when this is technically possible, to forward these data directly to another processor. This right applies to the data that you have provided, and their process is accomplished with automated means in the basis of your consent or in the basis of the execution of the relevant agreement.

Right of withdraw of consent

When the processing is based upon your consent, you maintain the right to withdraw it freely, without being affected the process that took placed based on your consent before you withdraw it.

To exercise any of the above-mentioned rights you may address to the Data Protection Officer (DPO) Mr. Barmpounis Ioannis, Postal Address: 70 Pentelis Avenue , Chalandri , Athens, 15234, email: [email protected], telephone: + 30 210 98 56 364.

In the aforementioned cases we will make every possible effort to answer to your requests in a matter of thirty (30) days, from its submission. This time frame may be extended for sixty (60) more days, if this is considered necessary, taking in count the complexity and the number of the requests, which in this case we will inform you relatively in the time mentioned of the thirty (30) days.

Right to file a complaint to the Data Protection Authority

You maintain the right to file a complaint to the Data Protection Authority (www.dpa.gr): Tel Center: +30 210 64 75 600, Fax: +30 210 64 75 628, email: [email protected]

Security of personal data

GAP - KAKTOS CONSULTANTS S.A. applies proper technical and organizational measures targeting to the secure process of personal data and the prevention of a random loss or destruction as well as to prevent any not authorized and/or illegal access, use, alteration, or revelation of the personal data. In any case, the way of function of the world wide web and the fact that is subjected to free use by anyone does not leave any probability to provide any guarantees that non authorized third persons will never gain the opportunity to breach the applied technical and organizational measures, gaining access and proceeding possibly to use of personal data for not authorized and/or illegal purposes.

Links to other URL

Our website may contain Link with other URL/webpages. GAP - KAKTOS CONSULTANTS S.A. is not responsible for the practices regarding the privacy policy or the context of other webpages. Therefore, we propose to carefully read the privacy policy which is published to the URL of any other website.

Changes to the Privacy Policy

The information regarding the privacy policy reflects the current status of processing data to our website. In the event of changes regarding the process of data, these information for the protection of data will also be updated. In our website there will be always the most recent version of these information for the protection of data, thus you may be always updated for the range of the data processing in our website. We recommend you to be always updated about how we process and protect your personal data. All future changes regarding the present Privacy Policy will be announced in time before these changes be applied.

The aforementioned update is being applied under the EU Directive 2016/679 of the European Parliament and the EU Board as well as the Greek legal frame regarding the protection of personal data that are adopted and applied under this context.

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